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Office of Public Sector Reform

barbados gov

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Process Mapping

process mappingProcess Mapping

Process mapping visually describes the flow of activities of a process. A process flow can be described as the sequence and interactions of related process steps, activities or tasks that make up an individual process, from beginning to end. Process maps are used to develop a better understanding of a process, to generate ideas for process improvement and to document a process. Often times a process map will highlight problems and identify bottlenecks, duplication, delays, or gaps. Process maps can help to clarify process boundaries, process ownership, process responsibilities, and efficiency and effectiveness measures. Process Mapping is one of the most valuable techniques for streamlining work. Process Mapping is a service offered by the Office of Public Sector Reform.